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    1. Help Centre
    2. Returns Policy

    Articles in this section

    • Will my VAT be refunded when my products are returned?
    • What is My Credit?
    • I have other questions about returns, refunds and cancellations. Who can I call?
    • If I decide I don't want my order when it's being delivered, can I return it directly to your delivery partner?
    • If I paid for my order with Shukrans and then returned it to store, how is my refund processed?
    • I bought a product by paying Cash on Delivery and returned it to store in exchange for a Credit Note, which I then spent on new purchases. If I return these new products I bought to a store, can I receive a cash refund?
    • If I buy a product partly with cash and partly with a Return Voucher or a Credit Note, and then return it to store, how is my refund calculated?
    • If I return a product that I bought with a Return Voucher to a store, how is my refund processed?
    • Where can I spend my Credit Note?
    • What is a Credit Note and how is it different from a Return Voucher?
    See more

    I have other questions about returns, refunds and cancellations. Who can I call?

    Avatar
    Hiren Parmer
    • February 09, 2019 22:40
    • Updated
    Follow

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